Mobile Channels
Mobile Member Engagement and Self-service
Ideal for

Insurers seeking to increase member engagement
and self-service through mobile channels.

Key Benefits

• Self servicing
• Customer engagement
•Process efficiency
• Service differentiation
• Up-sell and cross-sell potential

Our Member Mobile application enables insurers increase member engagement and interaction through mobile devices. It facilitates self-service by providing access to all important information of the policy and enabling key actions of health insurance such as claim submission, provider search and appointments.

Key features
  • Customer branding
  • Seamless integration with online sales and backend system
  • News and promotions feed
  • Provider search and appointment
  • My Claims including claim submission and appeal
  • My Policy
  • Online chat, messaging and notifications